CATIC Receives 2020 Laserfiche Run Smarter® Award


HICKSVILLE, NEW YORK — Feb. 22, 2021 — Laserfiche — the leading SaaS provider of intelligent content management and business process automation — today announced the winners of the 2020 Laserfiche Run Smarter® Awards. Among the winners was Connecticut Attorneys Title Insurance Company (CATIC), an Accelerated Information Systems customer, which received the award in the Regional Choice, North America category. The Run Smarter Awards were launched in 2005 to recognize organizations that use Laserfiche to improve productivity, innovate processes and achieve exceptional business results.

Chris Cooper, Sr. Business Analyst at CATIC

Prior to Laserfiche, CATIC’s business processes were completely manual and paper-based. Each process involved paper forms that needed to be physically moved between stakeholders. CATIC initially implemented Laserfiche for its document management and automation capabilities but has since expanded the system to create its own automated process improvement platform, reclaiming valuable staff time and company resources.

With Laserfiche Forms and business process automation, CATIC created its own automated continuous improvement platform called Project LOL (Lean on Laserfiche) using the lean methodology. To automate the process, Christion Cooper, Senior Business Analyst at CATIC designed a Laserfiche Form for each step of the improvement process. An automated workflow created in Laserfiche routes information to relevant personnel and also allows tasks to be assigned based on level of difficulty and the degree to which they will improve employee life. The least time-consuming, most impactful tasks are assigned first for motivating quick wins.

“Laserfiche has allowed CATIC to accelerate its efficiency by eliminating paper, physical steps, reducing process and wait times while also increasing capacity, thus allowing us to easily embrace the concepts of LEAN and Continuous Improvement. In all, Laserfiche has saved CATIC an average of $200,000 annually. We strive to preserve the role of the real estate agent and independent title agent by providing best-in-class support, services and innovative technological resources.”

– Chris Cooper – Senior Business Analyst, CATIC

Implementing Project LOL has done more than improve staff life, it has also resulted in huge savings for CATIC. With just the improvements made to the organization’s records management department and claims process alone, CATIC is saving over $200,000 annually in payroll, processing time, paper and toner. Before Laserfiche and Project LOL, it took 11 days and nine steps to process a new policy. It now takes only six days, four steps, and under seven minutes in manual work. CATIC plans to optimize Project LOL even further by implementing Laserfiche Workflow Bots — robotic process automation (RPA) capabilities in the Laserfiche platform — and projects a savings of $2.2 million annually.

“Congratulations to Chris and the entire CATIC team on winning this award! Their work exemplifies the transformative results organizations can expect when they combine a state-of-the-art Laserfiche platform with a commitment to continuous improvement and the guidance of an experienced, cutting-edge team at AIS. We look forward to working with CATIC on the next set of projects that will propel the company even further.”

– Zaheer Master – President, Accelerated Information Systems

“Unprecedented circumstances in 2020 required organizations to accelerate digital transformation initiatives to adapt,” said Melissa Henley, Senior Director of Customer Experience at Laserfiche. “This year’s winners showed great capacity for creativity, innovation and adaptability, and proved that it’s possible to innovate and thrive no matter the circumstance. Congratulations to this year’s winners — we’re excited to honor their achievements during Empower 2021!”

The winners of the Laserfiche Run Smarter Awards will be celebrated virtually during the Laserfiche Empower 2021 conference. Click here to learn more about Laserfiche.



In business for more than 50 years, CATIC is a leading provider of title insurance, and is dedicated to providing high-quality professional services to its agents, insured lenders and homebuyers, and other members of the real estate community. Its sister company, CATIC Title Insurance Company, issues policies in New York, New Jersey, and Pennsylvania.

CATIC is an underwriting member of the American Land Title Association (ALTA) and the North American Bar-Related® Title Insurers, and holds memberships in the Southeast Land Title Association, the Mortgage Bankers Association of Georgia, and the Georgia Bar Association. The company offers standard ALTA policies and expanded protection policies for both residential and commercial properties, and annually insures mortgages issued by more than 1,300 lending institutions.


About Accelerated Information Systems

Accelerated Information Systems (AIS) is an award-winning professional services firm focused on solving business challenges with software solutions. AIS provides expert guidance, utilizing industry expertise and a strong technical skill set to design, implement, and support enterprise solutions.

AIS provides a full suite of professional services including consulting, solution design, implementation, technical support, data conversion, system integration, training, and project management.

Clients of AIS include State and Local Government, Colleges and Universities, Financial Services (Wealth Management, Investment Advisors, Broker-Dealers), Manufacturers, Not-for-Profit Organizations, TV and Media, and Multi-National Non-Governmental Organizations.

Founded in 2005, AIS is headquartered in New York and is also certified in multiple other states as a Minority Business Enterprise (MBE) and a Disadvantaged Business Enterprise (DBE). In addition to their status as a Platinum Certified Laserfiche Solution Provider and the 2019 Laserfiche Cloud Solution Provider of the Year, AIS is a Microsoft Cloud Silver Certified Partner.

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About Laserfiche

Laserfiche is the leading global provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management, and analytics, the Laserfiche® platform eliminates manual processes and automates repetitive tasks, accelerating how business gets done.

Laserfiche pioneered the paperless office with enterprise content management more than 30 years ago. Today, Laserfiche is innovating with cloud, machine learning, and AI to enable organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, and manufacturing—use Laserfiche to boost productivity, scale their business, and deliver digital-first customer experiences.

Laserfiche employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.