Government & Utilities Case Studies

MSD is America's Fourth-Largest Sewer District

When the Metropolitan St. Louis Sewer District (MSD) started exploring a solution for their document management system, they knew they wanted to take a cloud-first approach.  MSD is the fourth largest sewer system in the United States, providing wastewater and stormwater management service for over 1.3 million people in St. Louis City and County. With a constituency this large, MSD needed a system they wouldn’t outgrow; one that could adapt and change with the needs of both their customers and their over 900 employees.


Located just south of the Canadian border, the Village of Malone is home to a rich community of almost 5,500 people in scenic Franklin County, NY. Despite being a smaller community, the Village of Malone strives to provide the same services that bigger municipalities have, without sacrificing the personal touch constituents want. When it came to modernizing their processes, Laserfiche was a perfect fit with the features they needed while best utilizing taxpayer dollars.

Merichem 1

Merichem is a global company that serves the oil and gas industries with focused technology, and chemical and service solutions. Its proprietary impurity removal processes increase the quality of refinery products and oil and gas streams, and the company beneficially reuses spent caustics and other byproducts from oil and petrochemical plants around the world.

Merichem used Laserfiche to automate a number of approval processes, centralize information and improve information governance. The result has been a decrease in the burden on employees for meeting all of the requirements of ISO 9001, ASME and other documentation requirements, an increase in information accuracy and productivity, and faster turnaround times for customers—all critical improvements for an organization focused on operating safely and efficiently in a fast-changing, highly regulated industry.

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