The technology team at Bergen Community College (BCC) began an extensive digital transformation journey when faced with a situation familiar to many IT departments: A legacy system was approaching end-of-life. What began as an effort to replace outdated software resulted in staff and faculty gaining new digital tools and improving the student experience, including reimagining the college’s One Stop student services center to be both more efficient and more accessible.
As the leading provider of career-oriented secondary education in the United States, Lincoln Tech faces challenges like no other institution. With 22 campuses in 14 states, Lincoln Tech has a myriad of different requirements for students, staff, and faculty making it difficult to streamline processes institution-wide. Their unique student body includes adult and full-time working students, so they needed a way to simplify how they handle document and records management, making Laserfiche a perfect solution.
With a rich community of over 18,000 students, Hudson County Community College (HCCC) aims to provide inclusive programs and services that not only contribute to educational success, but also social and economic mobility. Located just across the Hudson River from Manhattan, HCCC operates three New Jersey campuses including the Journal Square Campus in Jersey City, the North Hudson Campus in Union City, and the Secaucus Center in Secaucus.
When the Metropolitan St. Louis Sewer District (MSD) started exploring a solution for their document management system, they knew they wanted to take a cloud-first approach. MSD is the fourth largest sewer system in the United States, providing wastewater and stormwater management service for over 1.3 million people in St. Louis City and County. With a constituency this large, MSD needed a system they wouldn’t outgrow; one that could adapt and change with the needs of both their customers and their over 900 employees.
Located just south of the Canadian border, the Village of Malone is home to a rich community of almost 5,500 people in scenic Franklin County, NY. Despite being a smaller community, the Village of Malone strives to provide the same services that bigger municipalities have, without sacrificing the personal touch constituents want. When it came to modernizing their processes, Laserfiche was a perfect fit with the features they needed while best utilizing taxpayer dollars.
Merichem is a global company that serves the oil and gas industries with focused technology, and chemical and service solutions. Its proprietary impurity removal processes increase the quality of refinery products and oil and gas streams, and the company beneficially reuses spent caustics and other byproducts from oil and petrochemical plants around the world.
Merichem used Laserfiche to automate a number of approval processes, centralize information and improve information governance. The result has been a decrease in the burden on employees for meeting all of the requirements of ISO 9001, ASME and other documentation requirements, an increase in information accuracy and productivity, and faster turnaround times for customers—all critical improvements for an organization focused on operating safely and efficiently in a fast-changing, highly regulated industry.
CATIC is a Connecticut-based title insurance company with more than 50 years in business providing the highest-quality professional services to its policy-issuing attorneys, insured lenders and homebuyers, and other members of the real estate community. With people’s biggest investments in their hands, CATIC must have streamlined, secured, easy-to-use services for their clients.
Shufro Rose — a New York City-based independent wealth management firm servicing more than 1,200 clients and $1.5 billion in assets under management as of March 31, 2020 — is located in the epicenter of the financial world. In March of 2020, the firm also found itself located within the epicenter of the COVID-19 outbreak in the United States. The firm immediately shifted to working remotely, relying upon a digital strategy and business process automation that have enabled the firm to operate and service clients seamlessly.
No one imagined a month ago they’d need to move a bustling office of 40 to remote work at a moment’s notice. Concerns around productivity, making sure daily tasks like receiving payments from clients and processing invoices, and even your staff’s ability to access the files they need to do their jobs can even make it seem impossible.
